Brad Wolansky, founder, CEO-emeritus, Dover Saddlery | Photo credit: Brad Wolansky
Understanding the dichotomy between a hot economy and current negative consumer sentiment may be achieved by lookin… [+4893 chars]
Understanding the dichotomy between a hot economy and current negative consumer sentiment may be achieved by looking through the lens of the service economy. Front-line customer service workers, particularly in Retail, have taken a continued hit to t
