Hotel Review: Signature King Room at the Westbury, a Luxury Collection Hotel in Mayfair, London -

Hotel Review: Signature King Room at the Westbury, a Luxury Collection Hotel in Mayfair, London

Credit: thepointsguy.com

  • Nov 18 2017 00:50About: 27 days ago
  • 11 views

Of the more than 125,000 hotels in London, why choose the pricey Mayfair? For me, it certainly wasn’t the fact that royalty and celebrities stay here. (Chances are, Jackie O, Mikhail Gorbachev and Prince Michael of Kent weren’t given rooms overlooking the parking lot.) And if you’re looking for large spaces and a lovingly warm reception, go elsewhere. This place is very London — frequently gorgeous but often cold.

In This Post

The hotel has three things going for it: excellent location, recent renovation and top-notch degustation. First and foremost, it’s one of the newer additions to Starwood’s Luxury Collection, now bookable with points. The building was originally constructed in 1955, but it got a multimillion-dollar makeover in 2017 from Alex Kravetz Designs, a company that has updated the looks of many a swank Ritz-Carlton, Sheraton and Intercontinental. This redesign added luxe touches, like Italian marble bathrooms and wood-paneled entrances to the 225 bedrooms (64 of which are suites).

The Westbury also hosts two destination dining spots: Alyn Williams at the Westbury which has a Michelin star) and Tsukiji Sushi Restaurant, a 20-seat Japanese space. I spent four nights at the hotel and got a chance to soak up the amenities — and a lot of good food.

Hotel Westbury Mayfair Address 37 Conduit Street, London W1S 2YF, United Kingdom City London Phone 44 20 7629 7755 Website http://www.westburymayfair.com/ Program SPG

 

 

 

 

 

 

 

In This Post Booking

Entry-level rooms here cost between $450 and $500 — or 20,000 Starpoints — a night. I used the Citi Prestige card and its fourth-night-free feature, so I ended up spending $1,409.98 total (the fourth-night credit saved me $469.91). Taking that 4th Night Free discount into account, I spent an average of $352 per night — almost $100 less than it would have been otherwise.

img-Westbury-London-hotel-citi-prestige

Location

The hotel is located near many of London’s most famous neighborhoods. Mayfair is near the West End, Carnaby Street, Savile Row, Piccadilly Circus and Hyde Park. Stand in front of the entrance and you could see Burberry, Hermes and dozens of other posh spots less than a block away. Bond, Regent and Oxford streets were all very close too, but that meant you’d be walking down crowded streets with cars and taxis whizzing by at warp speed (a bicyclist ran over my toes and then glared at me like it was my fault). The nearest Tube stations were Bond Street and Knightsbridge.

Check-in

Doormen-cum-porters stood guard at the front entrance. These two were kind enough to allow me to get a photo when they weren’t running around helping other guests.

IMG-Westbury-Porters

Past the intricately sculpted doors were four massive pillars, an elegant rug, and a lounge-like area on either side of the central aisle.

IMG-Westbury-Lobby

Make a left and you’d be heading toward the Polo Bar. This lounge area had stunning blue chairs.

IMG-Westbury-Lounge

Make a right and you’d see the stylish front desk and concierge areas.

IMG-Westbury-Front-Desk

At check-in, I was informed that because I have SPG Gold status (thanks to the Amex Platinum), I could get free Wi-Fi for the stay or a drink at the bar (just one) or 250 points. I chose the Wi-Fi. Note that that breakfast was not free; guests could pay £25 ($32) per person for a morning meal at the Alyn Williams the Westbury (the restaurant on the ground floor) or via room service. I ate breakfast at cafés and restaurants near the hotel.

Of all the hotels I’d visited in the last year, the folks here were the least friendly. I felt like I was being read the house rules rather than being welcomed into a new space. The men at the concierge desk ignored me at first, and were of minimal help even after I’d grabbed their attention. Perhaps my questions seemed déclassé? I asked about the London Tube Oyster card (sorry, but taxis are expensive in London) and for advice when visiting the East End, a formerly gritty area where some of the hippest galleries, shops, restaurants and bars are located. All I got were mumbles and shrugs.

Room

I stayed in a tasteful Signature room with a king bed.

IMG-Westbury-King-Bed

I appreciated the electric tea kettle, bottle of water in glass, and desk-height outlets — so I didn’t have to crawl on my hands and knees to plug in my laptop cord.

IMG-Westbury-Desk

The room came with a full-length mirror, minibar, flat-screen TV and in-room safe.

IMG-Westbury-Room-2

I did not touch the fruit juice, soda, Bombay gin, sparkling wine or beer, but I did appreciate that these were here should I need them.

IMG-Westbury-Mini-Bar

On the TV screen was a customized welcome message from Ashley Shaw, the general manager. Thanks, Ash!

IMG-Westbury-On-TV

I did not have the foresight to ask about my view when booking the room, and I was too tired to complain, go back to the front desk and ask for something nicer. So what did I see outside my window? Let’s see, there were trash bins, parked cars and workers taking cigarette breaks. No eye candy.

Tip: This is also where the map sends some Uber drivers, so you may need to explain how to get out of this cul de sac and drive to the proper front entrance.

IMG-Westbury-London-View

The marble in the bathroom was elegant, but no amount of fine materials could mask the fact that this was a small bathroom. One person at a time.

IMG-Westbury-Bathroom-Toilet-Sink

Toiletries were made by Etro, including these soaps, shampoo and conditioner.

IMG-Westbury-Toiletries

The rainfall shower head sprayed down from the ceiling, which meant taller people didn’t have to crouch. Not one of my concerns at five foot, seven inches, but it passed the TPG shower test.

IMG-Westbury-Shower

My wife appreciated the fact that there was a bathtub.

IMG-mayfair-london-tub

Food and Beverage

Attention to detail elevates room service at a hotel like this; note the colorful flowers, white tablecloth, finely folded napkins and highly polished silverware. The bread arrived warm, the dishes were plated attractively, and the portions were fair.

Shown here, from top center: salad Nicoise, mashed potatoes, seafood pasta, chicken broth and bread basket with butter dish. This meal cost $76, not including “tray charges” ($4.50), “service charge room service” ($10) and tip.

IMG-Westbury-Room-Service

I didn’t eat at the Tsukiji Sushi restaurant, but here’s what it looked like from the street.

IMG-Westbury-Sushi

I did eat at the Alyn Williams at the Westbury, also on the ground floor but not accessible from the street. It’s earned a Michelin star, and offers several kinds of menus: a la carte dinner, dinner tasting meal, vegetarian dinner and set lunch.

This was a fun meal. From the lobby, big wood doors with ornate handles opened onto a fancy interior with a focus on the bottles of wine stored in back-lit racks. Tip: Read the 27-page wine list in advance so you know what to order when eating here.

IMG-Westbury-Restaurat-Entrance

There was a main room, two private rooms and a small room off to the left.

IMG-Westbury-Restaurant-Tables

I had the eight-course tasting menu for £90 ($119) per person. Of course, the meal came with many free extras like the gougères (cheese puffs, bottom right) at the start of the meal and petit-fours at the end.

IMG-london-westbury-table

Among the standout dishes was this lobster taco with green gazpacho — which the menu noted “as seen on television’s MasterChef.”

IMG-london-westbury-taco

We also liked the roasted monkfish with fennel, cashew and coconut.

IMG-london-westbury-white-meat

The dessert looked like a white hockey puck; a quick tap on the shell revealed the insides, melding ingredients you might not expect to work well together, including passionfruit, espresso, white chocolate and saffron.

IMG-london-westbury-dessert

An optional cheese course was also available, and they wheeled out the goods to tempt us. I don’t know how people find the room; I was stuffed, in a good way.

IMG-London-Alyn-Williams-Cheese

Here’s the charming ending: The staff saw me taking photos with every course and thus pegged me as a foodie (if not an Alyn Williams fan). Much to my surprise, they asked if I wanted to see the kitchen and meet the chef. Well, yes I did!

So I got a tour of the place as they were cleaning it up. It was spotless. Chef Williams was downright friendly and insisted on signing the menu. This was the highlight of my stay.

IMG-london-westbury-signed-menu)

Amenities

The gym, open from 6:00am to 11:00pm, featured a few cardio machines — treadmill and elliptical — as well as free weights.

IMG-Westbury-Gym-2

Overall Impression

The Westbury’s central location is its biggest asset. Both room service and dinner at Alyn Williams were delicious. But my room was small and had a truly yucky view. The staff seemed aloof, bordering on snobby. If hospitality and value matter to you, consider other London hotels.



Follow Us on Twitter

This Mayfair hotel newer additions Marriotts Luxury Collection. one-of-a-kind property that reeks swankiness friendliness. Pros: recently renovated centrally located with Michelin-starred restaurant. Cons: pricey small rooms snooty service.

Related stories with Hotel Review: Signature King Room at the Westbury, a Luxury Collection Hotel in Mayfair, London

Strong 6.3-magnitude earthquake hits Tibet near India-China border -World News
Strong 6.3-magnitude earthquake hits Tibet near India-China border 27 days ago
The epicentre of the earthquake, which struck just minutes after 4 am, was located close to the India-China border and was more than 100 kilometers away from the nearest Indian city.
The Strength to Face Tomorrow is Coming From our Courage to Overcome Fear of Today. -World News
The Strength to Face Tomorrow is Coming From our Courage to Overcome Fear of Today. 27 days ago
The Strength to Face Tomorrow is Coming From our Courage to Overcome Fear of Today   Experiences and testimonials give us the opportunity to be acquainted with beautiful and unpleasant moments in life
CBI books defence consultant for 'fraud' -World News
CBI books defence consultant for 'fraud' 27 days ago
CBI registered a case against aviation consultant Deepak Talwar, his NGO Advantage India and others, for allegedly misappropriating over Rs 90.72 crore taken through foreign funding route as part of corporate social responsibility.
"India spends less on health than any country with middle-income status" 27 days ago
The sparkle in his eyes, the enthusiasm in his voice, the seriousness of his purpose...everything is the same as it was when he was conjuring up new versions of the Windows operating system and MS Office back in the 1980s and 1990s. Only, now he
Watch The Italdesign Zerouno Be Born In Behind-The-Scenes Video -World News
Watch The Italdesign Zerouno Be Born In Behind-The-Scenes Video 27 days ago
Italdesign has released a video showing the birth of its exclusive Zerouno supercar and the hand-crafted construction that goes into each vehicle.
2 Chainz & Travis Scott Throw a Hotel Party In
2 Chainz & Travis Scott Throw a Hotel Party In "4 AM" Video 27 days ago
Popping up in time for the weekend, 2 Chainz and Travis Scott release their "4 AM" video, throwing a hotel party with pretty girls who presumably like trap. Last month, the artists performed the hit single on The Tonight Show Starring Jimmy Fallon with
Report: Electronic Arts Backed Off Battlefront II Microtransactions After Disney Put Its Foot Down -World News
Report: Electronic Arts Backed Off Battlefront II Microtransactions After Disney Put Its Foot Down 27 days ago
Wall Street Journal reporter Ben Fritz has been following the twists and turns of EA's changes with Star Wars: Battlefront II, mentioning that Disney executives contacted EA to figure out the furor over Battlefront II. The tweet points to an art
Ghost Recon Wildlands Gets Free Mode, Maps, And More Added To PVP -World News
Ghost Recon Wildlands Gets Free Mode, Maps, And More Added To PVP 27 days ago
Ubisoft Paris has dropped a new care package into its open-world tactical shooter, focusing on the newly launched PvP Ghost War mode. Ubisoft Paris launched Wildlands' competitive multiplayer component in early October, and our shooter aficionado Mat
10 Third-Party Games We Want For Nintendo Switch -World News
10 Third-Party Games We Want For Nintendo Switch 27 days ago
With several months still out from its 1st anniversary of announcement and even more from its release, the Nintendo Switch has had a strong freshman year. New juggernauts like The Legend Of Zelda: Breath Of The Wild and Super Mario Odyssey have graced th
Commentary: Ambitious Asia trip for a US president leaves region longing for more -World News
Commentary: Ambitious Asia trip for a US president leaves region longing for more 27 days ago
US President Donald Trump’s highly anticipated Asia trip had a packed agenda and was closely watched by many in the region. Yale-NUS College’s Chin-Hao Huang discusses whether it has lived up to expectations and what it bodes for the future.
Teen Mom's Catelynn Lowell Says She's Going to Treatment After Experiencing Suicidal Thoughts -World News
Teen Mom's Catelynn Lowell Says She's Going to Treatment After Experiencing Suicidal Thoughts 27 days ago
MTV reality star has a personal confession for her social media followers
Gal Gadot's Blinding, Golden Gown & More Best Dressed Stars -World News
Gal Gadot's Blinding, Golden Gown & More Best Dressed Stars 27 days ago
See more celebs who made this week's list