After years waiting for Google Fiber, KC residents get cancellation e-mails

Credit: arstechnica.com


Enlarge (credit: Google Fiber)


Some Kansas City residents who have been waiting years for Google Fiber to install service at their homes recently received e-mails canceling their installations, with no word on whether they'll ever get Internet service from the company.


KSHB 41 Action News in Kansas City, Missouri, "spoke to several people, living in different parts of the metro, all who have recently received cancellation e-mails," the station reported last week. "The e-mails do not provide a specific reason for the cancellations. Instead they say the company was 'unable to build our network to connect your home or business at this time.'"


While Google Fiber refuses to say how many installations have been canceled, KSHB said, "there is speculation the number of cancellations in the metro is as high as 2,700."

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